Privacy Policy For Meta Integrated Applications
Effective Date: [Insert Date]
Last Updated: [Insert Date]
Diadem Technologies, LLC (“Diadem Technologies,” “we,” “our,” or “us”) develops Meta-integrated applications that help users manage their Facebook and Instagram Pages, Ads, Accounts, Content, and Business Tools. This Privacy Policy explains how we collect, use, protect, and share your information when you use any of our Meta Apps (“Apps”), websites, Shopify/WordPress Plugins, SaaS dashboards, or related digital services (collectively, the “Services”).
By using our Services, you agree to the terms of this Privacy Policy.
1. Data We Collect
1.1. Information You Provide
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Account Information: Name, email, business name, phone number, address, profile picture.
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Business and Billing Information: Company details, billing address, payment details (via secure payment providers), VAT/tax IDs.
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Content You Submit: Posts, captions, media, ad creatives, messages, campaign details, scheduled or published content.
1.2. Data Collected via Meta Platforms (Facebook & Instagram)
When you connect your Meta account(s), we may collect:
| Data Type | Examples |
|---|---|
| Basic Profile Data | Name, Facebook/Instagram ID, email, profile picture |
| Page & Business Data | Page name, Page ID, Page roles, Page access tokens |
| Ads & Campaign Data | Ad account ID, campaign metrics, performance, budgets, targeting details |
| Content & Posts | Published & scheduled content, comments, messages, replies |
| Messaging & Inbox Data | Direct messages from Messenger/Instagram, sender info, timestamps |
| Insights & Analytics | Reach, impressions, clicks, engagement, demographic data |
The exact data accessed depends on your granted permissions and Meta’s approval requirements (e.g. pages_show_list, ads_read, pages_manage_posts, ads_management, pages_messaging, etc.).
1.3. Automatically Collected Technical Data
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IP address, browser type, device info
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Login time, usage logs, interaction history
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Cookies, session records, crash reports
We do not track keystrokes or collect unnecessary personal data.
2. How We Use Your Data
We only use your information for purposes directly related to improving our Services:
| Purpose | Examples |
|---|---|
| App Functionality | Manage posts, run ads, schedule content, manage messages |
| Performance and Analytics | Reporting, insights, engagement stats |
| Customer Support | Response to inquiries, troubleshoot errors |
| Security & Compliance | Identity verification, fraud prevention |
| API Integration | Sync with Meta platforms, CRM integrations, automation flows |
| Legal Obligations | Compliance with Meta Platform policies, GDPR, CCPA, or local laws |
We never sell, rent, trade, or monetize personal data.
3. Legal Basis (GDPR-Compliant)
Depending on your location, we process your data under the following legal bases:
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Contractual Obligation – to provide platform access and services.
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Consent – when granting Facebook/Instagram permissions, email marketing.
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Legitimate Interest – to improve platform usability, business functionality.
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Legal Compliance – to meet regulatory or auditing obligations.
4. Data Sharing and Disclosure
We only share data with third parties when strictly necessary:
| Third Party | Purpose |
|---|---|
| Meta Platforms (Facebook, Instagram) | API access, content posting, campaigns |
| Payment Providers (Stripe, PayPal, etc.) | Billing transactions and invoices |
| Cloud Hosting Providers (AWS, Google Cloud) | Secure data storage |
| CRM or Marketing Integrations (Optional) | Client management (CRM), email automation |
| Compliance & Legal Authorities | Only when required by law |
We do not sell personal data or share data for advertising beyond what you explicitly authorize.
5. Data Storage & Security
We use industry-grade protection methods:
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AES-256 encrypted data storage
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HTTPS/TLS 1.3 secure transmission
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Token-based authentication (OAuth 2.0)
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No access tokens stored longer than necessary
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Firewalls, intrusion monitoring, backup and disaster recovery
Access tokens are stored securely, encrypted, and refreshed automatically using Meta API best practices.
6. Your Rights & Choices
Depending on your region (GDPR, CCPA, etc.), you have rights to:
✔ Access your data
✔ Correct or update it
✔ Revoke permissions or disconnect Meta accounts
✔ Request data deletion
✔ Export/download your data
✔ Opt-out of email marketing
You can disconnect Meta app access anytime via Facebook Business Integrations or Instagram Business settings.
7. Data Retention
| Retention Category | Duration |
|---|---|
| Meta Access Tokens | Until app is disconnected or revoked |
| Analytics & Reports | Up to 24 months (anonymized where possible) |
| Billing/Financial Records | As required by law (typically 7 years) |
| User Accounts | Maintained while activated, deleted upon request |
8. Children’s Privacy
Our Services are not intended for use by individuals under 13 years of age (or applicable local age requirements). We do not knowingly collect children’s data.
9. Third-Party Links
Our apps may contain links to external websites or platforms. We are not responsible for third-party privacy practices or content.
10. Changes to This Policy
We may update this Privacy Policy to reflect legal, technical, or service updates. We will notify you through:
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In-app notification
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Email or dashboard notice
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Updated effective date at top of policy
11. Contact Information
Diadem Technologies, LLC
Attn: Privacy Officer
[Insert Business Address]
Email: privacy@diademtechnologies.com
Website: https://diademtechnologies.com